Sound Board at MotorCity Casino Hotel

Use 2901 Grand River Avenue, Detroit, MI 48201 for MotorCity Casino Hotel. Free self-parking is available in the attached structure, entered from Temple Street. Follow the building’s signs to the second-floor Sound Board entrance rather than assuming the casino entrance leads directly into the theatre.

The Sound Board box office is on the second floor of the casino hotel, located near the venue entrance and across from the Sweet Ride lounge. Signage within the casino directs visitors from the parking structure and ground-floor entrances to the second-floor theater area.

Sound Board holds up to 2,400 guests, with the arrangement depending on the performance. Check the seating plan for your event before choosing a section. For accessible seating or another special arrangement, contact the box office in advance rather than assuming every location offers the same route or configuration.

The Sound Board box office is open Wednesday from 3:00 p.m. to 8:00 p.m., Friday through Sunday from 3:00 p.m. to 8:00 p.m., and on event days from 3:00 p.m. to 8:30 p.m. Tickets can also be purchased through Ticketmaster around the clock. For assistance, guests may call the box office at (313) 309-4700.

Will Call tickets are available at the box office starting four hours before showtime. Guests picking up will-call tickets must present the Ticketmaster confirmation number, the credit card used to place the order, and a valid photo identification. All guests are required to show valid photo identification upon request.

All events at Sound Board are restricted to guests twenty-one years of age and older. Upon entry, all guests are subject to search, including inspection of purses and bags, and must pass through metal detection devices. Valid photo identification is required and may be requested at any point.

Prohibited items include recording devices of any type (video and audio), professional camera lenses, weapons or restraining devices, outside food or beverages, and laser pointers. Food and beverages must be purchased inside Sound Board and may not be brought in from outside the venue.

Sound Board and the surrounding restaurant areas within MotorCity Casino Hotel are non-smoking unless specific events designate otherwise. Smoking policies may vary by event, so guests should verify the policy for their particular show.

Guests needing special seating arrangements should contact the Sound Board box office prior to the event to coordinate accessible seating and any necessary accommodations. Advance notice helps the venue prepare appropriate seating and assistance.

MotorCity Casino Hotel has several dining choices, including its Food Court, Coffee & Eats, Grand River Deli & Burgers, Little Caesars and Red Lantern. Hours differ by outlet and day. Check the current dining schedule when planning a meal around a show; the existence of an on-site restaurant does not mean it remains open throughout every performance.

Guests attending Sound Board events can arrive early to dine at these venues before showtime or visit after the performance. All food and beverages consumed inside the theater must be purchased within Sound Board, as outside items are not permitted.

Check the current event notice before traveling. For a rescheduled performance, follow the organizer’s instructions and contact the original point of purchase about any refund eligibility. Policies for one postponed show should not be applied to an unrelated booking.

Arriving early allows time for parking, security screening, will-call pickup if needed, and navigating the casino hotel to the second-floor venue. Given the age restriction and security procedures, guests should plan extra time, particularly for high-demand shows.