Masonic Temple Theatre

The Masonic Temple Theatre is located at 500 Temple Street in Detroit's Cass Corridor neighborhood, within the District Detroit area. The venue does not operate dedicated parking facilities and does not recommend one lot over another. Most guests use paid parking lots and garages operated by District Detroit near the venue. Street parking is available at metered spaces, but the venue does not permit re-entry once your ticket has been scanned, so you cannot return to add funds to a meter after entering. Venue staff cannot make change for parking meters, and valet parking is not available. Parking is at the patron's own risk.

The Temple Theatre accommodates 4,404 guests and offers both reserved seating and general admission configurations depending on the event. For reserved seating shows, tickets indicate a specific section, row, and seat number. The venue uses an odd-even numbering system: odd-numbered sections are located on the left side of the theatre, and even-numbered sections are on the right. Ushers are available at all reserved seating performances to help guests locate their seats.

An orchestra pit can be opened or fitted with seating according to production needs. This is another reason to consult the exact event’s chart: a diagram from a different performance may show a different front-of-stage arrangement.

The main Temple Theatre has an accessible platform above Aisle 1, reached by ramp or elevator. The venue describes an accessible entrance at Second Avenue and Temple Street via a ramp. Contact the box office in advance about the route and location that meet your needs. The published accessibility number, 888-226-0076, is for accommodation questions rather than general ticket sales.

AXS Mobile ID is the venue’s recommended admission method. Follow the delivery instructions associated with your order and open the appropriate ticket before joining the entrance line. If you do not have a smartphone, contact the venue in advance to confirm an alternative entry arrangement.

Door time indicates when entry to the building begins; most events start sixty to ninety minutes after the posted door time. The venue does not recommend arriving more than one hour before the entry time, as access to the facility, including restrooms, is not permitted before the posted door time. Guests who line up earlier will be outdoors on public sidewalks and exposed to the elements. The venue does not provide supervision for lines and is not responsible for personal property left unattended, including chairs, blankets, or coats. Security staff may reorganize lines at any time to facilitate orderly entry.

All guests are subject to security screening upon entry. Prohibited items include weapons of any kind—firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, knives, and projectiles. The venue does not provide weapon lockers or check-in for weapons. Replicas of weapons are also prohibited.

Coat check service is offered only for specific shows, costs five dollars per item, and operates on a limited-space basis. Payment methods vary by location within the venue. The main lobby bars, box office, coat check, general store, and merchandise areas accept most forms of payment, including US-issued and most internationally-issued magstripe or chip cards bearing Visa, Mastercard, American Express, Discover, JCB, or Union Pay logos, as well as Apple Pay and Google Pay. At other locations, cash is not accepted for purchases, though cash tips are welcome.

Wi-Fi is available in the theatre. Load tickets and charge your phone before arrival so entry does not depend on connecting inside the building. Backstage dressing rooms and production facilities described in rental materials are not public guest amenities.